Emergency Services

I don't know if we're going to go with them, but I contacted 5 companies and they gave me the most professional, itemized quote that inspires a lot of confidence. This isn't their first rodeo and they seem to have solid and accurate business practices.

I recently engaged Flood-Cide for mold remediation at my rental property. They were generally responsive and got the work done on time. Additionally, the mold clearance test passed on the first round. Their office and field consultant for the most part communicated well. Having said that, I feel that I was re-traded. The only reason I went with this vendor vs any other mold remediation vendor was that they explicitly told me they can accommodate all reconstruction, following the remediation -- in effect, it was supposed to be a one-stop shop solution. I asked them multiple times during the bidding process and I was told that the drywall, ceiling and any other repair estimate would come a couple days into the remediation project. Sure enough, two days into this project, I asked for a bid and they told me their construction guys "are backed up for months" and they cannot provide this service. This should've been disclosed upfront. As a result of this disingenuous process, I am now left scrambling for a contractor to fix my walls and ceiling weeks after the remediation process has completed. This is not a good outcome and is not a good user/customer experience. Very disappointing.

We had water damages in our breakfast area and suspected mold infestation inside walls. We were quite panic. FCR's rave Yelp reviews led us to contact this company. So we had Vic to come to our house for a mold remediation estimation. The project proposal Vic sent to us was professional and impressive. Procedures are categorized, itemized and well explained. Nonetheless, as we never underwent interior demolition, etc., we were yet quite nervous. We called Vic a number of times to ask him various questions. Vic was such an empathetic and patient person. He always answered our calls and tirelessly explained things to us while he never pushed us to sign the contract. The team that conducted the remediation project was excellent as well. Jesse, Carlos, and Roberta together did a thorough job with well-trained skills. They were easy to communicate and responsive. They made us worry free! We truly appreciate Flood-Cide Remediation and Restoration!

As an assistant property manager who manage about 20 properties and work with lots of vendors, I have to admit that Flood-Cide Restoration & Construction is one of the best. They are very quick, responsive and professional. I definitely suggest their service.

We had a water leak and they were able to come out on the same day! They thoroughly explained the entire process. The whole experience was professional and comforting. Everyone was so kind and helpful, from the first phone call with the girls in the office to the details that were handled by the guys. They did an excellent and clean job! I appreciate you all so much! Thank you!!

Don't underestimate the value of a great restoration company. Vic and Andy came hours after I had a washer hose ruin my house. The drying process began immediately, and they made the process easy. They did all the paperwork for the insurance and got me the absolute max value. If you've ever dealt with home insurance before, you know they do everything in their power not to pay. These guys protect against that with very detailed diagrams, photos, and explanations. Worth it just for that. After my place dried, it needed to be reconstructed. They immediately got to work and did everything professionally and in a timely manner. I have had previous contractors that disappear and need to be chased. Vic and Andy were always available to answer questions and did it with a smile. And I never had to wonder whether they'd show up. Always 9am on the dot. It's hard enough to have your home destroyed and be displaced, trust me when I say you won't find a contractor or restoration company. A++

Andy was very professional and knowledgeable. I will use this company for future issues.

Andy and the team at Floodcide are a pleasure to work with. They're honest and take pride in what they do! You don't meet many people that are as straight foward as Andy. Definitely would recommend Floodcide for all your restoration needs!

I had sewage spill in my crawl space. Ugh!! Got a few quotes. Someone was at my property same day to evaluate and quote. Flood-Cide was best in price. Started the work quickly. They also took pictures showing what was done. Great customer service. I'm glad I went with them!

Dealing with water damage is never fun. From the cleanup to the construction. It can be overwhelming at times. Flood-CIDE made a major issue, in my mind, a minor one. They were fast, and efficient, and most importantly, professional. Our place looks GREAT!! Thank you to Andy and your team!